Privacy policy
Last updated November 5, 2026
Who we are
This website belongs to Rio Garage Doors, a garage door service business serving Vancouver and nearby cities in British Columbia. This policy explains what we collect on this site and how we use it.
What we collect
When you send a form, we collect what you type in: your name, phone number, email (if you give it), the service you picked and any message. We also record the page you sent it from. When you call our number, the call is routed through a call tracking service, which records the number you called from, the time and length of the call.
How we use it
We use your details only to contact you about your request, give you a price and book the work. We do not sell your information, and we do not add you to a mailing list.
Advertising and cookies
We advertise with Google Ads. When you arrive from an ad, a click identifier from Google is kept in your browser and sent with the form, so we can tell which ads lead to real enquiries. This site may also use Google Tag Manager and related Google tools, which can set cookies. You can control cookies in your browser settings and manage ad personalisation in your Google account.
Who sees your information
Only our team and the service providers that run this website, our phone line and our forms. They handle it on our behalf and only for these purposes.
How long we keep it
We keep enquiry details only as long as we need them to handle your request and keep normal business records.
Your choices
You can ask what information we hold about you, ask us to correct it, or ask us to delete it. Call us, or send the form on our contact page and tell us what you would like.
Changes
If we change this policy, we will update this page and the date below.